Frequently Asked Questions
Everything you need to know about our romantic collections and shopping experience.
When will my order ship?
Standard orders are typically processed within 2-3 business days. Once shipped, you will receive a confirmation email with tracking information.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered merchandise with all tags attached within 30 days of the purchase date. Please note that sale items marked as 'Final Sale' cannot be returned.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How do I care for my silk and lace garments?
To maintain the delicate nature of our fabrics, we recommend professional dry cleaning for most silk, lace, and hand-embellished pieces. Please refer to the specific care label inside your garment.
Can I change or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we are unable to make changes or cancellations once an order has been submitted. Please double-check your sizing and shipping address before finalizing your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.